Privacy Policy

Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. By accessing or using this site, you agree to the practices described below.

Information We Collect

We may collect both non-personal and personal information, including:

  • Non-identifiable data such as browser type, language preference, referring site, and time of visit.
  • Personally identifiable information such as your name, email address, or billing details when you voluntarily provide them (e.g., signing up for newsletters, making purchases, or submitting inquiries).

How We Use Your Information

We use the information we collect to:

  • Improve website performance and user experience.
  • Process orders, deliver products, and provide customer support.
  • Send updates, promotions, or marketing emails (you can unsubscribe at any time).
  • Protect against fraud, unauthorized access, or other harmful activity.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to personalize content, remember preferences, and deliver relevant advertisements. You can disable cookies in your browser settings, but some features may not work correctly without them.

Data Sharing and Disclosure

We do not sell your personal data. Information may only be shared with:

  • Trusted employees, contractors, or service providers who assist in operating our website and services.
  • Legal authorities if required by law, court order, or to protect our rights.
  • Third-party partners for advertising or remarketing purposes (e.g., Google, Facebook), always in accordance with their own privacy policies.

Security of Your Data

We take appropriate measures to protect your personal information. However, please note that no method of online transmission or electronic storage is 100% secure.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. Please review their policies before providing any personal data.

Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your data.
  • Opt out of marketing communications at any time.

To exercise these rights, please contact us via the information provided on our website.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of our website after updates means you accept the revised terms.

Need Help with Your SonusZen Order?

Whether you want to track your shipment, request a return, or have questions about our natural hearing support formula, the SonusZen customer support team is here to assist you every step of the way.

📧 Contact Us via Email

Have questions about SonusZen? Reach out anytime at:
contact@customercs.com

We aim to respond within 24 hours with fast, personalized assistance. Each inquiry is handled by a real team member dedicated to making your SonusZen experience smooth and satisfying.

📞 Call Our Customer Support

Support Hours: 6 AM – 8 PM MST, 7 Days a Week (excluding major holidays)
Phone: + 1 925-231-0148

Our trained specialists can help with order tracking, returns, product details, and more.

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